Privacy Policy

MyHomeHero LLC (“MyHomeHero,” “we,” “us,” or “our”) operates the website at https://myhomehero.ai and related services. We are incorporated in South Dakota, USA.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or sign up for our waitlist.

Information you provide directly: When you join our waitlist or contact us, we collect your email address and any message content you choose to share. We do not require a name, phone number, or payment information at this stage.

Automatically collected information: We may collect standard web server logs including IP addresses, browser type, referring URLs, and page visit timestamps. This data is used solely to maintain site security and understand aggregate traffic patterns.

Cookies: We do not use advertising cookies or tracking pixels. Any cookies set are strictly necessary for site functionality or analytics aggregated without personal identifiers.

We use the information we collect for the following purposes:

• To send you product launch notifications and waitlist updates (email only, with your consent).
• To respond to contact form inquiries.
• To improve and secure our website and services.
• To comply with applicable legal obligations.

We do not sell, trade, or rent your personal information to third parties. We do not use your information for automated profiling or decision-making that has legal or significant effects on you.

For users in jurisdictions that require a legal basis for data processing (e.g., the European Economic Area under GDPR), we rely on the following bases:

• Consent: For waitlist sign-ups and marketing communications.
• Legitimate interests: For security, fraud prevention, and site analytics.
• Legal obligation: To comply with applicable laws.

We use a limited number of third-party service providers solely to operate this site. These providers assist with functions such as form submission processing, email delivery, and web hosting infrastructure. Each provider is bound by contractual obligations to handle your data securely, to use it only as directed by us, and not to disclose it to others.

We do not use advertising networks, tracking pixels, behavioral profiling tools, or social media data-sharing integrations on this site. Specific service providers will be disclosed upon written request.

We retain waitlist email addresses until you unsubscribe or request deletion. Contact form submissions are retained for up to 12 months for our records. Server logs are retained for no more than 90 days.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Withdraw consent for communications at any time by using the unsubscribe link in any email we send.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, use the contact form on this site. We will respond within 30 days.

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. For material changes, we will provide notice via email (if you are on our waitlist) or a prominent notice on the website. Your continued use of the site after changes constitutes acceptance of the updated policy.